Privacy is very important to
us. Our privacy practices are
held to high standards by outside
organizations such as TRUSTe.
For more information on TRUSTe,
please go to www.truste.org.
As part of the normal operation
of our services we may collect
and, in some cases, disclose
information about you. This
Privacy Policy describes the
information we collect about
you and what may happen to that
information. Although this policy
may seem long, we have prepared
a detailed policy because we
believe you should know as much
as possible about PartsQuick.com
practices so you can make informed
decisions. The privacy practices
of this statement apply to the
PartsQuick.com website and apply
generally to our subsidiaries
or joint venture partners websites
(collectively the "Site")
whose specific privacy policies
are available from our other
pages. All of our subsidiaries
and joint venture partners operate
under similar privacy practices
as described in this Privacy
Policy and, subject to the requirements
of applicable law, we strive
to provide a consistent set
of privacy practices throughout
the global PartsQuick.com trading
community. As described below,
some of your personally identifiable
information is disclosed to
third parties and used by us
and third parties. By accepting
the User Agreement, you expressly
consent to our use and disclosure
of your personally identifiable
information. This Privacy Policy
is incorporated into and subject
to the terms of the PartsQuick.com
User Agreement.
1.
A Special Note About Children.
Children are not eligible to
use our services and we ask
that minors (under the age of
18) do not submit any personal
information to us. If you are
a minor, you can use this service
only in conjunction with your
parents or guardians.
Information
We Collect.
Our primary goal in collecting
personal information is to provide
you with a smooth, efficient,
and customized experience. This
allows us to provide services
and features that most closely
meet your needs, and to customize
our services to make your experience
easier.
Under
some circumstances we may require
some additional financial information,
such as, but not limited to:
if you are registering using
an email account at a free email
service, or registering to sell
on our site. We use your financial
information, including credit
card information to verify your
name, address, and other information,
as well as to bill you for your
use of our services.
We
automatically track certain
information based upon your
behavior on our site. We use
this information to do internal
research on our user's demographics,
interests, and behavior to better
understand and serve you and
your community. This information
may include the URL that you
just came from (whether this
URL is on our site or not),
which URL you next go to (whether
this URL is on our site or not),
what browser you are using,
and your IP address.
We
use data collection devices
such as "cookies"
on certain pages of our site.
"Cookies" are small
files placed on your hard drive
that assist us in providing
customized services. We also
offer certain features that
are only available through the
use of a "cookie".
We also use cookies to allow
you to enter your password less
frequently during a session.
Cookies can also help us provide
information, which is targeted,
to your interests. Most cookies
are "session cookies,"
meaning they are automatically
deleted from your hard drive
at the end of a session. You
are always free to decline our
cookies if your browser permits,
although in this case you may
not be able to use certain features
on our site and you may be required
to reenter your password more
frequently during a session.
Additionally,
you may encounter "cookies"
or other similar devices on
certain pages of our site that
are placed by third parties.
For example, if you view a web
page created by a user, there
may be a "cookie"
placed within that web page.
We do not control the use of
cookies by third parties.
If
you choose to bid, buy or sell
on our site, we collect information
about your bidding, buying and
selling behavior. We also collect
other users' comments about
you in our feedback area.
If
you establish a credit account
with us to pay the fees we charge,
we collect some additional information,
including a billing address,
a credit card number and a credit
card expiration date and tracking
information from checks or money
orders.
If
you choose to post messages
in our Cafes, chat rooms or
other message areas, or leave
feedback for other users, we
will collect that information
you provide to us.
If
you send us personal correspondence,
such as emails or letters, or
if other users or third parties
send us correspondence about
your activities or postings
on the Site, we may collect
such information into a file
specific to you.
If
you register for PartsQuick.com
on another web site or use a
web site providing a service
for PartsQuick.com or a web
site that helps facilitate your
activity on PartsQuick.com,
that web site may provide personal
information about you and your
transactions back to PartsQuick.com.
For
a chart showing what information
we collect from or about you,
and who has access to that information,
please see the Appendix.
2.
Our Use of Your Information.
We use information in the file
we maintain about you, and other
information we obtain from your
current and past activities
on the Site, to resolve disputes,
troubleshoot problems and enforce
our User Agreement. At times,
we may look across multiple
users to identify problems or
resolve disputes, and in particular
we may examine your information
to identify users using multiple
User IDs or aliases.
If
you choose to list an item for
sale on our site or open a credit
account, we use your address
and billing information to bill
you and provide associated support.
You
agree that we may use personally
identifiable information about
you to improve our marketing
and promotional efforts, to
analyze site usage, improve
our content and product offerings,
and customize our site's content,
layout, and services. These
uses improve our site and better
tailor it to meet your needs.
You
agree that we may use your information
to contact you and deliver information
to you that, in some cases,
are targeted to your interests,
such as targeted banner advertisements,
administrative notices, product
offerings, and communications
relevant to your use of the
Site. By accepting the User
Agreement and Privacy Policy,
you expressly agree to receive
this information. If you do
not wish to receive these communications,
we encourage you to opt out
of the receipt of certain communications
on the notification page. You
may make changes to your notification
preferences at any time.
3.
Our Disclosure of Your Information.
Due to the existing regulatory
environment, we cannot ensure
that all of your private communications
and other personally identifiable
information will never be disclosed
in ways not otherwise described
in this Privacy Policy. By way
of example (without limiting
the foregoing), we may be forced
to disclose information to the
government or third parties
under certain circumstances,
third parties may unlawfully
intercept or access transmissions
or private communications, or
users may abuse or misuse your
information that they collect
from our Site. Therefore, although
we use industry standard practices
to protect your privacy, we
do not promise, and you should
not expect, that your personally
identifiable information or
private communications will
always remain private.
As
a matter of policy, we do not
sell or rent any personally
identifiable information about
you to any third party. However,
the following describes some
of the ways that your personally
identifiable information may
be disclosed.
PartsQuick.com
Community.
Throughout the Site, you are
identified by your User ID.
If you select your email address
as your User ID you will disclose
your email address to other
users and third parties. As
a result, other users and third
parties might send you unsolicited
email and be able to personally
identify all of your public
activities on the Site. Although
our pages are coded with robot
exclusion headers, others may
illegally attempt to automatically
collect your email address from
our site. We describe how to
change your User ID below in
Section 8. Even if your User
ID is not your email address,
your User ID can be used to
identify you and your activities
throughout the Site. Other people
can see your bids, items that
you have purchased in the past,
your feedback rating and associated
comments, your postings on the
Site, and so on. We also provide
a number of ways to allow other
users to find out more about
you and your site activities,
such as our feature that allows
users to quickly see all of
the items you are offering at
the time. If you are involved
in a transaction, we have a
feature that allows other users
to view your email address and
obtain your contact information.
External
Service Providers.
There are a number of services
offered by external service
providers that help you use
our Site (e.g., co-branded sites,
listing agents, escrow, authentication,
mediation). If you choose to
use these optional services,
disclose information to the
external service providers,
and/or grant them permission
to collect information about
you, then their use of your
information is governed by their
privacy policy. We may, for
your convenience, provide some
of your personally identifiable
information to the external
service provider offering such
services. However, before we
disclose your personally identifiable
information to an external service
provider, you will see what
data is about to be sent and
have the ability to approve
the disclosure. To prevent our
disclosure of your personally
identifiable information to
an external service provider,
you can decline such disclosures
or simply not use their services.
Because we do not control the
privacy practices of these third
parties, you should evaluate
their practices before deciding
to use their services. Users
who register on a PartsQuick.com
co-branded web site (for example,
CompuServe, AOL.com, and AOL)
grant PartsQuick.com permission
to pass your email address back
to that co-branded web site
and affiliated web sites. The
use of such information by the
co-brand and affiliated web
sites is limited by their applicable
privacy policies.
Internal
Service Providers.
We may use internal service
providers to facilitate our
services (e.g., search, discussion
boards, surveys) and therefore
we may provide some of your
personally identifiable information
directly to them. In some instances,
the internal service provider
may collect information directly
from you (such as the situation
where we ask a internal service
provider to conduct a survey
for us). In these cases, you
will be notified of the involvement
of the internal service provider,
and all information disclosures
you make will be strictly optional.
In all cases, these internal
service providers' use of information
we supply them is restricted
by confidentiality agreements.
If you provide additional information
to an internal service provider
directly, then their use of
your information is governed
by their applicable privacy
policy.
Other
Corporate Entities.
We share much of our data, including
personally identifiable information
about you, with our subsidiaries
and joint ventures that are
committed to serving your online
trading needs and related services,
throughout the world. To the
extent that these entities have
access to your information,
they will treat it at least
as protectively as they treat
information they obtain from
their other users. Our subsidiaries
and joint ventures follow privacy
practices no less protective
of all users than our practices
described in this document,
to the extent allowed by applicable
law. It is possible that PartsQuick.com,
its subsidiaries, its joint
ventures, or any combination
of such, could merge with or
be acquired by another business
entity. Should such a combination
occur, you should expect that
PartsQuick.com would share some
or all of your information in
order to continue to provide
the service.
Legal
Requests.
PartsQuick.com cooperates with
law enforcement inquiries, as
well as other third parties
to enforce laws, such as: intellectual
property rights, fraud and other
rights. We can (and you authorize
us to) disclose any information
about you to law enforcement
or other government officials
as we, in our sole discretion,
believe necessary or appropriate,
in connection with an investigation
of fraud, intellectual property
infringements, or other activity
that is illegal or may expose
us or you to legal liability.
Further, we can (and you authorize
us to) disclose your User ID,
name, street address, city,
state, zip code, country, phone
number, email, and company name
to PartsQuick.com participants
as we in our sole discretion
believe necessary or appropriate
in connection with an investigation
of fraud, intellectual property
infringement, piracy, or other
unlawful activity.
4.
Your Use of Other Users' Information.
In order to facilitate interaction
among all PartsQuick.com community
members, our service allows
you limited access other users'
contact information. As a seller,
you have access to the User
ID, email address and other
contact information of the buyer
or winning bidder(s), and as
a buyer or winning bidder you
have access to the User ID,
email address and other contact
information of the seller.
By
entering into our User Agreement,
you agree that, with respect
to other users' personally identifiable
information that you obtain
through the Site or through
an PartsQuick.com-related communication
or PartsQuick.com-facilitated
transaction, PartsQuick.com
hereby grants to you a license
to use such information only
for: (a) PartsQuick.com-related
communications that are not
unsolicited commercial messages,
(b) using services offered through
PartsQuick.com (e.g. escrow,
insurance, shipping and fraud
complaints), and (c) any other
purpose that such user expressly
agrees to after adequate disclosure
of the purpose(s). In all cases,
you must give users an opportunity
to remove themselves from your
database and a chance to review
what information you have collected
about them. In addition, under
no circumstances, except as
defined in this Section, can
you disclose personally identifiable
information about another user
to any third party without our
consent and the consent of such
other user after adequate disclosure.
Note that law enforcement personnel,
program participants, and other
rights holders are given different
rights with respect to information
they access.
PartsQuick.com
and our users do not tolerate
spam. Therefore, without limiting
the foregoing, you are not licensed
or authorized in any way to
add a PartsQuick.com user, even
a user who has purchased an
item from you, to your mail
list (email or physical mail)
without their express consent
after adequate disclosure. To
report PartsQuick.com related
spam to PartsQuick.com, please
send an email to info@PartsQuick.com
5.
Use of Email Tools.
You may not use the "Email
This to a Friend" service
or other email forwarding services
that we offer to send spam or
otherwise send content that
would violate our User Agreement.
We do not permanently store
the email messages or the email
addresses.
If
you send and email using the
"Email This to a Friend"
service to an email address
that is not registered in our
community, we do not use that
email addresses for any purpose
other than to send your email.
We do not rent or sell these
email addresses. We generally
discard the email addresses
some time after they have been
used to send your email.
6.
Control of Your Password.
You are responsible for all
actions taken with your User
ID and password, including fees.
Therefore, we do not recommend
that you disclose your PartsQuick.com
password to any third parties.
If you choose to share your
User ID and password or your
information with third parties
to provide you additional services,
you are responsible for all
actions taken with your User
ID and password and therefore
you should review that third
party's privacy policy. If you
lose control of your password,
you may lose substantial control
over your personally identifiable
information and may be subject
to legally binding actions taken
on your behalf. Therefore, if
your password has been compromised
for any reason, you should immediately
change your password as detailed
in Section 8.
7.
Reviewing and Changing Your
Personally Identifiable Information.
Following registration, you
can review and change the information
you submitted during registration
including:
Your
User ID and email address.
If you change your User ID we
will keep track of your old
User ID(s) and your new User
ID. Your registration information
such as: name, company, address,
city, state, zip code, country,
primary phone number, secondary
phone number, fax number and
gender, your password, your
credit card number and expiration
date, and other financial information.
You must promptly update your
information if it changes. Once
posted, you cannot change or
remove any public postings made
in our chat rooms or other message
areas or the feedback area.
Upon
your request, we will deactivate
your account, contact information,
and financial information from
our active databases. To make
this request, email info@ PartsQuick.com.
Such information will be deactivated
as soon as reasonably possible
in accordance with our deactivation
policy and applicable law.
We
will retain in our files information
you have requested to remove
in some circumstances, such
as to resolve disputes, troubleshoot
problems and enforce our User
Agreement. Further, such prior
information is never completely
removed from our databases due
to technical and legal constraints,
including stored "back
up" systems. Therefore,
you should not expect that all
of your personally identifiable
information will be completely
removed from our databases in
response to your requests.
8.
Other Information Collectors.
Except as otherwise expressly
included in this Privacy Policy,
this document only addresses
the use and disclosure of information
we collect from you. To the
extent that you disclose your
information to other parties,
whether they are bidders, buyers
or sellers on our Site or other
sites throughout the Internet,
different rules may apply to
their use or disclosure of the
information you disclose to
them. To the extent that we
use third party advertisers,
they adhere to their own privacy
policies. Since PartsQuick.com
does not control the privacy
policies of third parties, you
are subject to the privacy policies
of that third party. We encourage
you to ask questions before
you disclose your personal information
to others.
9.
Security.
PartsQuick.com uses industry
standard practices to safeguard
the confidentiality of your
personal identifiable information,
including "firewalls"
and Secure Socket Layers. PartsQuick.com
treats data as an asset that
must be protected against loss
and unauthorized access. We
employ many different security
techniques to protect such data
from unauthorized access by
users inside and outside the
company. However, "perfect
security" does not exist
on the Internet.
10.
Notice.
We may change this Privacy Policy
from time-to-time based on your
comments and our need to accurately
reflect our data collection
and disclosure practices. All
changes to this policy are effective
after we provide you with at
least thirty (30) days notice
of the changes by posting the
changes on the announcements
board. We provide you with thirty
(30) days notice to allow you
the opportunity to notify PartsQuick.com
if you do not agree to such
changes as described in Section
8.
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